Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. UC plans to migrate their B2C customers and their customers' services into Communications Cloud. UC has configured the products in the Enterprise Product Catalog.
Which entities must be migrated, and in which sequence, to accomplish this migration?

A) Users, Consumer Accounts, Billing Accounts, Service Accounts, Contacts, Assets
B) Users, Consumer Accounts, Billing Accounts, Service Accounts, Contact, Asset Line Items, Assets
C) Users, Person Accounts, Billing Accounts, Service Accounts, Contacts, Assets
D) Users, Contacts, Consumer Accounts, Billing Accounts, Service Accounts, Subscriptions, Assets

2. Universal Connect (UC) offers business internet to its customers. UC has two requirements: their business internet offers must be by region to provide competitive prices in each region, and customers must be able to see pricing before adding the product to the Industries CPQ cart.
What are two ways a consultant can meet the business requirements?

A) Create multiple Price List Entries associated with Context Rules per region.
B) Add an Attribute to define the region on the business internet offers and use the Attribute-based Pricing Matrix.
C) Create Promotions associated with Context Rules per region.
D) Create a Base Price List and Multiple Child Price Lists associated with Context Rules per region.

3. Which Action Plan Type should be selected when creating an Action Plan for Consumer Goods Cloud?

A) Visit Planning
B) Industries
C) Assessment Task Plan
D) Visit Execution

4. Universal Containers is using Communications Cloud for their B2B use cases. They have an integration with a legacy stack that will handle network provisioning and billing. As part of their Order Management process they have to send the customer data to the legacy app, which in turn provisions billing.
What should a Consultant recommend to make this callout easier to configure, easier to maintain, and performant?

A) Model the customer data as multi picklist attributes within the cart and create Decomposition relationships accordingly to send the right information within the callout tasks.
B) Create a custom integration adapter to fetch the customer info and pass it to the payload that will be sent to the external application.
C) Model the customer data as fields on Order and pass the fields along with the other attributes to the payload.
D) Model the customer data to Technical Products along with other Products and Services and create Decomposition relationships accordingly to send the right information within the callout tasks.

5. Which Lightning component can an admin add to a Consumer Goods assessment task record page?

A) Planogram Check
B) In-Store Products Check
C) Inventory Check
D) Promotion Check

Solutions: