Pass your actual test at first attempt with HP HP2-B119 training material
Last Updated: Aug 18, 2026
No. of Questions: 50 Questions & Answers with Testing Engine
Download Limit: Unlimited
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| Section | Weight | Objectives |
|---|---|---|
| Remote Monitoring & Service Delivery | 15% | - Implementation and onboarding process - Supplies fulfillment and proactive support - HP Remote Monitoring technology and functions |
| pMPS Contract Structure & Pricing | 20% | - Contract terms, duration and billing models - Contract renewal and modification options - Cost-per-page, base fee and additional services |
| Customer Needs Analysis & Solution Design | 30% | - Designing appropriate pMPS contract models - Identifying customer printing environment requirements - Assessing costs, productivity and security needs |
| Sales Process & EMEA-Specific Considerations | 10% | - Partner tools and resources for sales - Proposal development and closing strategies - EMEA region market and compliance requirements |
| HP pMPS Overview & Value Proposition | 25% | - Introduction to HP pMPS (print Managed Print Services) - Differentiation from competing solutions - Business benefits and value for customers |
1. Which statement is true about the contract duration for an HP SPS add-on?
A) It has fixed contract options of 36, 48, or 60 months.
B) It is a fixed-term contract of 60 months, paid quarterly in advance.
C) It can terminate at the same date as the main contract (co-terminus) or it can terminate at a later date (non-co-terminus).
D) The contract must have an end date that is separate from the termination of the main contract (non-co-terminus only).
2. What is one of the reasons that a customer should understand and configure the security features of an HP imaging and printing device?
A) because a networked printer or MFP can be an open port for inside and outside access to valuable business information
B) because a networked printer or MFP can be used to interrupt Internet access on the network
C) because apps can be installed only when the security settings are configured
D) because other features of the device function only when the security settings are configured
3. How is the start date set for an HP pMPS contract?
A) The HP service delivery team agrees on a contract start date with the customer directly and advises the partner through the service portal.
B) Start dates are automated from HP EDP, and typically 30 days after the deal is set to "won" in the portal.
C) The partner enters a contract start date into HP EDP. After agreement on the contract start date with HP, service usually starts within 10 business days.
D) Contract start dates are the partner's responsibility, and actioned by sending an email to the HP local delivery.
4. Which collaterals will the HP Deal Support Center request from the partner when the deal is won? (Select three.)
A) the remote monitoring prerequisite form, if required
B) photographs of the customer location
C) the Fleet Implementation Sheet containing the serial number, hardware locations, and customer contacts
D) the project plan either in Microsoft Excel or Project format
E) digital hard copy of the signed customer contract
5. In an HP only fleet, remote monitoring is essential for which billing options? (Select two.)
A) monthly invoice
B) annual invoice
C) cost per page
D) level pay
E) base + click
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A,C,D | Question # 5 Answer: D,E |
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