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Salesforce Certified Slack Consultant Sample Questions:

1. What are three actions a client should take when preparing for a grid migration?

A) Address duplicate usernames.
B) Disconnect Slack Connect channels.
C) Accept the migration invitation.
D) Ensure user emails match SSO.
E) Remove all guests from migrating workspaces.
F) Remove all apps from migrating workspaces.

2. You learn during the project kickoff session that a client recently purchased Enterprise Grid with the hopes of growing their market share by strengthening partnerships with external vendors. The client is also looking to improve company culture by encouraging employees to engage in cross-functional collaboration more often.
You need to help the client draft their vision statement for Slack.
Which vision statement is the most appropriate for your client?

A) Slack will enable us to expedite our sales cycle time by 50%, while supporting our employees with seamless communication power.
B) Slack will help ensure our people and teams have the best collaboration tools by using a leading enterprise software that is intelligent, innovative and flexible.
C) Slack will be the core communication platform and will scale our business by providing a secure method of communication with external organizations.
D) With Slack we will build deeper connections by using a single global collaboration platform.

3. You are designing Admin Essentials materials for your client. As you are reviewing the Policies & Settings documentation, you learn that Workspace Admins do not have permission to approve app requests.
How do you proceed with your curriculum design?

A) Speak to the client's technical architect and encourage them to turn on app approval across the organization.
B) Only invite Org Owners and Admins to the Admin Essentials training so you can cover app approvals.
C) Deliver your standard material about apps and encourage training participants to ask IT to enable app approval.
D) Consult with your learning lead to discuss if and how they would like you to cover app approvals in your training materials.

4. You are preparing your client for a migration of two workspaces into a grid. In the pre-migration report, a single user is flagged under the "Duplicated and Illegal Usernames" section of the report. This user has the same username on both of the migrating workspaces, but different email addresses.
What is the recommended way to resolve this issue?

A) Update both user emails to match the email used for SSO.
B) Change one of the usernames so they are not duplicated.
C) Make this user a multi-channel guest.
D) Deactivate one of the accounts to remove the conflict.

5. Your client is launching their Slack instance on Monday, March 1st and you have decided to offer three Slack User Essentials live training sessions to support their end users. The company is headquartered in San Francisco, and has additional offices in New York and in London.
How should you propose scheduling the three sessions to ensure you can deliver a tailored training experience in Slack?

A) Host weekly sessions on Mondays at 9am ET, starting on March 1st, ending on March 15th.
B) Host three sessions at various times of the week prior to the March 1st launch.
C) Host one session for San Francisco users prior to March 1st and the other two sessions after March 1st.
D) Host three sessions to accommodate various time zones throughout the week of March 1st.

Solutions: