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Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Admin working on your Slack Enterprise Grid design. You expect a high volume of new workspace requests, and all requests will require admin review.
What should you do to manage this process?
(Select the best answer.)

A) Allow all users to request new workspaces, and manually route requests to the correct admin via direct message (DM).
B) Allow all users to request new workspaces, and route the requests into an admin channel where admins can action the requests as a team.
C) Turn off the workspace request process, and create a private channel. Only add members who you want to request new workspaces.
D) Turn off the workspace request process, and require users to direct message (DM) their workspace admin.

2. You're overseeing the workspace design for your organization's launch of Slack Enterprise Grid. You want to prioritize ease of administration for channels, workspaces, users, and user groups.
Which is the most important step when setting up your workspaces?
(Select the best answer.)

A) Take into account the cultural dynamics within the company.
B) Minimize the number of multi-workspace channels to administer.
C) Identify an appropriate set of Workspace Owners and Admins for each workspace.
D) Ensure users can frequently and easily switch between workspaces throughout the day.

3. You're a Workspace Admin for your organization's Slack Business+ instance. You need to report on the number of both daily and weekly active users within your workspace in the last 30 days.
Where can you find this information?
(Select the best answer.)

A) Analytics members dashboard
B) Org analytics dashboard
C) Message activity analytics
D) Workspace analytics dashboard

4. Oleg is a Workspace Owner, and his company is on the Plus plan.
Oleg's company requires all messages to be saved for the history of the workspace. He has already ensured that only Owners and Admins can delete messages.
Which additional settings should be selected to maintain the message history of the workspace?

A) Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and allowing overrides
B) Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and not allowing overrides
C) Message Retention & Deletion set to "Keep all messages but don't track revisions" for public channels, private channels, DMs, and not allowing overrides
D) Message Retention & Deletion set to "Keep everything" for public channels, private channels, DMs, and allowing overrides

5. You recently joined an organization that is on Slack's Enterprise Grid plan and because of your previous Slack Admin experience, you were added as a Grid Owner. You notice the organization is still managing provisioning manually, using a "just-in-time" process.
At your last company, you saw the benefits of connecting identity provider (IdP) groups to Slack.
Which two aspects of IdP group mapping will benefit your current organization?
(Select the TWO best answers.)

A) It will enable automatic approvals and authentications of integrations within your organization.
B) It will enable automatic additions and removals of members in an IdP group to workspaces within your organization.
C) It will enable member provisioning as a required step for all Org Owners.
D) It will enable automatic additions of members in an IdP group to channels within your organization.
E) It will enable automatic additions and removals of members in an IdP group to Slack Connect channels within your organization.

Solutions: