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Cisco 642-467 Exam Syllabus Topics:

Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:

1. When a user password is changed on Cisco Unified Communications Manager Express, how is that change propagated to Cisco Unity Express?

A) The Cisco Unity Express administrator needs to change the password and PIN every time a change is made to the user account in Cisco Unified Communications Manager Express.
B) The change is automatic; there is no Cisco Unity Express administrator intervention required.
C) The user password in Cisco Unity Express does not need to match the user password in Cisco Unified Communications Manager Express because they are separate systems.
D) The Cisco Unity Express administrator needs to change the user password to match the password in Cisco Unified Communications Manager Express.
E) The Cisco Unity Express administrator needs to synchronize the user account in Cisco Unified Communications Manager Express by importing the user again.

2. You need to configure a Cisco Unity Express module to support multiple auto-attendants. How many simultaneous auto-attendants are supported and how many scripts can be stored on the Cisco Unity Express module?

A) Eight custom auto-attendant scripts are supported and a total of 9 scripts are stored.
B) One default and up to 8 custom auto-attendant scripts are supported, and a total of 16 scripts are stored.
C) One default and up to 8 custom auto-attendant scripts are supported, and a total of 9 scripts are stored.
D) One default and up to 16 custom auto-attendant scripts are supported, and a total of 17 scripts are stored.

3. When using Cisco Unity Connection, which call handler type offers different call actions based on the digits that are selected?

A) call management
B) directory
C) digit analysis
D) system
E) interview

4. Which configuration will create a trigger for Cisco Unity Express so that when Cisco Unified Communications Manager Express callers dial extension 4001, they are connected with voice mail?

A) ccn trigger sip phonenumber 4001 application "voicemail" enabled max sessions end trigger
B) ccn trigger sip phonenumber 4001 application "voicemail" max sessions 2 end trigger
C) ccn trigger jtapi phonenumber 4001 application autoattendant enabled max sessions 6 end trigger
D) ccn trigger jtapi phonenumber 4001 application voicemail max sessions 6 end trigger

5. A Cisco Unity Express administrator has configured three applications: voice mail and two auto-attendants. Cisco Unity Express supports a maximum of eight ports. The voice-mail application is configured for three maxsessions. The two auto-attendants are configured for four maxsessions each. What will be the result if three voice-mail sessions are in use and three callers dial into both auto-attendants?

A) The Cisco Unity Express auto-attendant will place the call on hold for up to 30 seconds to wait for a port to open up. If a port does not open up, the call is dropped.
B) All the sessions will be permitted because 10% more ports are supported per Cisco Unity Express license.
C) An application can borrow a single port from another application if one is available to handle a peak call load. If there are no ports available, the call is dropped.
D) It will depend on which caller tries to reach the auto-attendant last. That call will not go through.

Solutions: