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ISO Beingcert ISO/IEC 20000 Lead Implementer Sample Questions:

1. Based on scenario 2. which principle of information security was NOT compromised by the attack?

A) Availability
B) Confidentiality
C) integrity

2. Scenario 1: HealthGenic is a pediatric clinic that monitors the health and growth of individuals from infancy to early adulthood using a web-based medical software. The software is also used to schedule appointments, create customized medical reports, store patients' data and medical history, and communicate with all the
[^involved parties, including parents, other physicians, and the medical laboratory staff.
Last month, HealthGenic experienced a number of service interruptions due to the increased number of users accessing the software Another issue the company faced while using the software was the complicated user interface, which the untrained personnel found challenging to use.
The top management of HealthGenic immediately informed the company that had developed the software about the issue. The software company fixed the issue; however, in the process of doing so, it modified some files that comprised sensitive information related to HealthGenic's patients. The modifications that were made resulted in incomplete and incorrect medical reports and, more importantly, invaded the patients' privacy.
Based on scenario 1. what is a potential impact of the loss of integrity of information in HealthGenic?

A) Service interruptions and complicated user interface
B) Incomplete and incorrect medical reports
C) Disruption of operations and performance degradation

3. What is the main purpose of Annex A 7.1 Physical security perimeters of ISO/IEC 27001?

A) To maintain the confidentiality of information that is accessible by personnel or external parties
B) To ensure access to information and other associated assets is defined and authorized
C) To prevent unauthorized physical access, damage, and interference to the organization's information and other associated assets

4. Which tool is used to identify, analyze, and manage interested parties?

A) The likelihood/severity matrix
B) The power/interest matrix
C) The probability/impact matrix

5. Based on scenario 9. the top management decided to accept the risk related to a nonconformity to control 5.17 Authentication informal ion. is this acceptable?

A) Acceptable, the company analyzed the implementation costs and accepted the risk
B) Acceptable, as the company properly informed the internal audit that they decided to accept the risk
C) Unacceptable, the company should have provided justification for accepting the risks and documented it

Solutions: