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Avaya 7004.1 Exam Syllabus Topics:

SectionWeightObjectives
System Architecture & Components20%- IP Peer Networking
  • 1. Network Routing Service (NRS)
    • 2. IP Peer configuration and protocols
      - CS 1000 Hardware and Software Architecture
      • 1. System components and redundancy
        • 2. CS 1000E and CS 1000M platforms
          Troubleshooting & Fault Resolution20%- Diagnostic Tools
          • 1. Network and protocol troubleshooting
            • 2. Trace commands and system utilities
              - Common Fault Isolation
              • 1. Call routing and signaling problems
                • 2. Hardware and media gateway issues
                  System Administration & Configuration25%- Element Manager & System Manager
                  • 1. User and device provisioning
                    • 2. Dialing plans and routing configuration
                      - Feature Implementation
                      • 1. Call processing and services
                        • 2. Integration with Avaya Aura
                          Maintenance & Monitoring25%- Routine Maintenance
                          • 1. Software upgrades and patches
                            • 2. Backup and restore procedures
                              - System Monitoring & Alarms
                              • 1. Performance monitoring tools
                                • 2. Log analysis and alarm handling
                                  Security & System Management10%- Access Control & Security
                                  • 1. Security best practices
                                    • 2. User rights and authentication

                                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                                      Question #1

                                      When configuring Zone Based Dialing, what option would you select to create new zones for routing calls through a centralized Call Server?

                                      • A. Dialing Configuration Details for Flexible Dial Plan link
                                      • B. Numbering Zones link
                                      • C. Dialing Configuration Details link
                                      • D. Bandwidth Zones link
                                      Answer: A
                                      Question #2

                                      Click the Exhibit button.


                                      An employee at a company is placing a call to telephone number 214-774-3299. The employee, believing this is a toll call, dials 9-1-214-774-3299. However, this call is a local call.
                                      Access Code 1 = 9
                                      The Central Office utilizes a 7-digital dialing plan.
                                      Given the DMI indexes programmed into this Communication Server 1000 shown in the exhibit, which DMI would be used to modify the dialed digits to outpulse the correct digits to the Central Office?

                                      • A. DMI Table 4
                                      • B. DMI Table 2
                                      • C. DMI Table 1
                                      • D. DMI Table 3
                                      Answer: B
                                      Question #3

                                      A company plans to use Virtual Trunk Interzone traffic. You are programming a bandwidth management zone on a Server 1000 RIs. 7 x Call Server. Which is the recommended bandwidth management strategy, assuming that bandwidth conservation is required?

                                      • A. Best Quality (BQ)
                                      • B. Best Effort (BE)
                                      • C. Bandwidth Conserve (BC)\
                                      • D. Best Bandwidth (BB)
                                      Answer: A
                                      Question #4

                                      An enterprise has a network with Communication Server 1000E systems running RIs 7 x IP Peer Network. For this network, when are the Digital Signal Processor (DSP) resources required?

                                      • A. when a compressed media channel is required without circuit switching
                                      • B. when interworking is necessary to third-party H.323-enabled products
                                      • C. when it is necessary to transcode between IP and circuit-switched devices
                                      • D. when interworking is necessary to third-party SIP-enabled products
                                      Answer: C
                                      Question #5

                                      Click the Exhibit button.


                                      A customer has asked if the Communication Server 1000 RIs. 7 x system can provide Exchange users with the ability to selectively drop people that have been added to a conference.
                                      Based on the print-outs, what capabilities are currently available to the user of extension 2006?

                                      • A. The user can see the conferee display count but cannot selectively disconnect callers.
                                      • B. The user cannot see the conferee display count or selectively disconnect callers.
                                      • C. The user can see the conferee display count and can selectively disconnect callers.
                                      • D. The user cannot see the conferee display count but selectively disconnect callers.
                                      Answer: C
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