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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question 1

Which supported hardware is needed to protect an analog extension port that is in a different building than the control unit?

A. IP Office Barrier Box
B. ITWLinx towerMAX SCL/8
C. ITWLinx towerMAX DS/2
D. Analog surge protector

Question 2

An error appears while testing the IP Office VoiceMail database integration.
What are two Avaya resources you can access before escalating the problem to Avaya? (Choose two.)

A. Ethereal data traces
B. IP Office Knowledge Base Web Site
C. System Status Support tool
D. Help button on Monitor
E. Log into support.avaya.com web site and check on the "InSite" field

Question 3

What is happening when an IP412 control unit system status light is solid red?

A. The Local Area Network is not connected.
B. The .bin files are not loaded in the control unit.
C. The Voice Compression Module is not installed.
D. The IP Office Professional license is not installed or is not valid.

Question 4

Which Windows component must be verified as installed on the server before CCR is installed?

A. Internet Explorer (IE)
B. Microsoft Personal Web Server (MPWS)
C. Microsoft Data Engine (MSDE)
D. Internet Information Services (IIS)

Question 5

A customer has opened up a new location in London that will have four employees. They want to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. The employees in London will use the New York City location for all outbound and inbound calls and want to be able to dial any extension at either location. What should you recommend for this customer?

A. Install an IP500 with four IP phones in London and use the H.323 IP trunk for a SCN to connect back to New York City to dial out of New York City.
B. Install an IP500 with four IP phones in New York City and use the H.323 IP trunk for a SCN to connect back to London to dial out of London.
C. Install an IP500 with four IP phones in London and create a VPN connection between London and New York City with firewalls at both locations using double network address translations.
D. Install an IP500 with four digital phones in London and use short codes to dial across the H.323 IP trunk to connect back to New York City.

Solutions: