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Updated: Jul 31, 2026

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IBM M2170-652 Exam Overview:

Certification Vendor:IBM
Exam Name:IBM Curam Sales Mastery Test v1
Exam Number:M2170-652
Related Certifications:IBM Social Program Management (SPM) Sales Certifications
IBM Sales Mastery Badges
Exam Format:Multiple Choice, Single Answer Questions
Passing Score:70%
Available Languages:English
Exam Duration:60 minutes
Certificate Validity Period:2 years (typical IBM sales mastery badge validity, may vary by program)
Real Exam Qty:30-40
Exam Price:USD 0 (typically included in IBM training / partner enablement programs)
Recommended Training:IBM Social Program Management Overview Training
IBM Sales Mastery Learning Paths
Exam Registration:IBM Digital Badges
IBM Training Portal
Sample Questions:IBM M2170-652 Sample Questions
Exam Way:Online assessment via IBM training or partner learning platform
Pre Condition:No strict prerequisites; recommended familiarity with IBM Social Program Management (SPM) solutions and enterprise software sales concepts.
Official Syllabus URL:https://www.ibm.com/training

IBM M2170-652 Exam Syllabus Topics:

SectionObjectives
Solution Positioning and Value Proposition- Business value messaging
  • 1. Citizen service optimization
    • 2. Operational efficiency improvement
      - Competitive differentiation
      • 1. Configurability and scalability advantages
        • 2. IBM enterprise integration capabilities
          IBM Curam Social Program Management Overview- Core capabilities of Curam SPM platform
          • 1. Eligibility and entitlement processing
            • 2. Case management fundamentals
              - Industry focus areas
              • 1. Public sector and social services transformation
                • 2. Government program administration use cases
                  Sales Strategy and Customer Engagement- Target customer identification
                  • 1. Government agencies
                    • 2. Public welfare and social service organizations
                      - Sales positioning scenarios
                      • 1. Legacy system modernization opportunities
                        • 2. Digital transformation initiatives
                          IBM Ecosystem and Implementation Approach- Deployment considerations
                          • 1. Cloud and hybrid deployment models
                            • 2. Security and compliance requirements
                              - Partner ecosystem
                              • 1. Implementation partners
                                • 2. Consulting services integration

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