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Updated: Oct 09, 2026

No. of Questions: 145 Questions & Answers with Testing Engine

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SAP CRM Certification Exam Topics:

Topic AreasTopic Details, Courses, BooksWeighting
SAP CRM Basic FunctionsDescribe CRM Billing, partner processing, actions and pricing fundamentals

TCRM20 OR CR100
> 12%
SAP CRM Transactional ProcessingDescribe Activity management and transactional processing

TCRM20 OR CR100
8% - 12%
SAP CRM Interaction ChannelsDescribe SAP CRM Channel Management, SAP CRM Field Applications and SAP CRM Interaction Center

TCRM10 OR SAPCRM
> 12%
CRM MiddlewareDescribe CRM Middleware, Data Exchange with R/3 Backend

TCRM20 OR CR500
8% - 12%
CRM User InterfaceDescribe CRM user interface

TCRM20 OR CR580
> 12%
SAP CRM Business ScenariosDescribe SAP CRM Marketing, SAP CRM Sales, SAP CRM Service and SAP CRM Analytics.

TCRM10 OR SAPCRM
8% - 12%
SAP CRM Technology & IntegrationDescribe SAP CRM Solution - Foundation & Architecture, SAP NetWeaver Fundamentals

TCRM10 OR SAPCRM, CR100
> 12%
SAP CRM Master DataDescribe Business partners, organizational management and product master

TCRM10 OR CR100
> 12%

SAP C-TCRM20-73 Exam Overview:

Certification Vendor:SAP
Exam Name:SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3
Exam Number:C-TCRM20-73
Certificate Validity Period:Valid until retired
Passing Score:63%
Exam Duration:180 minutes
Available Languages:English
Exam Format:Multiple response, Multiple choice
Exam Price:USD 550
Real Exam Qty:80
Recommended Training:TCRM20 - SAP CRM Fundamentals II
CR100 - SAP CRM Customizing Fundamentals
TCRM10 - SAP CRM Fundamentals I
Exam Registration:Pearson VUE
SAP Training Shop
Sample Questions:SAP C-TCRM20-73 Sample Questions
Exam Way:Online proctored or onsite at Pearson VUE test centers
Pre Condition:No formal prerequisites; recommended basic knowledge of SAP CRM and completion of TCRM10, TCRM20 or equivalent training
Official Syllabus URL:https://training.sap.com/certification/c_tcrm20_73-sap-certified-application-associate---crm-foundation-with-sap-crm-70-ehp3-g/

SAP CRM Certification Exam Details:

Duration180 mins
Schedule ExamSAP Training OR Pearson VUE
Reference BooksTCRM10, TCRM20
Exam NameSAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3
Exam Price$550 (USD)
Passing ScoreC_TCRM20_73 - 63%
Number of Questions80
LevelAssociate
Exam CodeC_TCRM20_73
Sample QuestionsSAP CRM Certification Sample Questions

Reference: https://training.sap.com/certification/c_tcrm20_73-sap-certified-application-associate---crm-foundation-with-sap-crm-70-ehp3-g/

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