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Updated: Jun 02, 2026
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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. Which two cards can give the IP500 control unit the full ability to interface to a T1/E1 ISDN trunk without additional licenses? (Choose two.)
A) PRI 24/30
B) IP 500 PRI-U
C) ISDN-U
D) Legacy Carrier Card
E) Voice Compression Module
2. In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?
A) Log On
B) Dependencies
C) Advanced
D) User
E) General
3. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS phone. What will resolve the problem?
A) The 5420 DS is corrupted and must be replaced.
B) The CCR lost connection to IP Office; just wait until the LED on the CCR status turns green again and the phone will start to work.
C) The 5420 DS is no longer supported.
D) Start the IP Office Manager application.
E) If IP Office does not restart correctly; power-off and power-on IP Office and the problem will be corrected.
4. What is happening when an IP412 control unit system status light is solid red?
A) The Local Area Network is not connected.
B) The .bin files are not loaded in the control unit.
C) The Voice Compression Module is not installed.
D) The IP Office Professional license is not installed or is not valid.
5. Which three steps are needed to add a second IP Office unit to one-X Portal? (Choose three.)
A) Add the IP address using one-X Portal CSTA and DSML links.
B) Run a modify to the one-X Portal setup and add the second IP Office.
C) Add the required licenses to the second IP Office.
D) Add a LDAP entry using IP Office Manager to the primary IP Office.
E) Restart the one-X Portal service.
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: A,C,E |
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