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Updated: May 28, 2026

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Understanding functional and technical aspects of VMware Professional Workspace ONE Exam 2v0-61.20 Installing, Configuring, and Setup

The following will be asked from you in the exam:

  • Identify infrastructure requirements (recommended sizing requirements, OS version support, email infrastructure, directory services, etc.)
  • Install and configure Workspace ONE platform auxiliary components (AirWatch Cloud Connector, Access Connector, Unified Access Gateway, ENS, etc.)
  • Configure APIs
  • Configure Identity Providers
  • Preliminary configuration of Workspace ONE environment
  • Configure Certificate Authority Integration
  • Configure Mobile Email Management (PowerShell integration, SEG v2, G-Suite, Office 365, Microsoft Exchange)
  • Configure Edge Services (VMware Tunnel, Content Gateway, Secure Email Gateway, etc.)
  • Configure Directory Services (users and groups)

Reference: https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/certification/vmw-2V0-61.20-exam-prep-guide-v1.0.pdf

Understanding functional and technical aspects of VMware Professional Workspace ONE Exam 2v0-61.20 Architecture and Technologies

The following will be asked from you in the exam:

  • Describe and define Identity and Access Management Concepts
  • Explain authentication methods (MFA, Kerberos, Identity Bridging, SAML, SAML Transformation, Mobile SSO, etc.)
  • Explain Workspace ONE intelligence, AirWatch SDK
  • Describe disaster recovery and high availability
  • Identify general networking requirements
  • VMware Products and Solutions
  • Describe modern management (Windows 10)
  • Identify and describe VMware Disaster Recovery, HA, Scalability (AirWatch Cloud Connector, Unified Access Gateway, ENS, etc.)
  • Architectures and Technologies
  • Planning and Designing
  • Identify Workspace ONE components and auxiliary components (AirWatch Cloud Connector, Unified Access Gateway, ENS, etc.)
  • Differentiate among OS Platforms
  • Differentiate and illustrate the differences between physical architecture and logical architecture
  • Describe the auxiliary components to enable VMware's Workspace ONE Solution
  • Differentiate and match use case with VMware products based on best practices

Understanding functional and technical aspects of VMware Professional Workspace ONE Exam 2v0-61.20 Troubleshooting and Repairing

The following will be asked from you in the exam:

  • Explain the integration of the Workspace ONE solution with directory services
  • Leverage VMware Workspace ONE® Intelligence™ for advanced reporting and automation
  • Identify Endpoint enrollment and management issues (connectivity)
  • Install, configure, and validate integrated components
  • Apply general troubleshooting techniques
  • Apply single sign-on and multifactor authentication
  • Integrate with content resources and provision access
  • Configure Workspace ONE registration and activation
  • Detect networking configuration issues (DNS, NTP, etc.)
  • Explain the concept of the Digital Workspace and the Digital Workspace experience
  • Demonstrate end-user Workspace ONE portal configuration
  • Enroll and manage mobile devices and endpoints
  • Provision and secure applications
  • Identify authentication technologies used in Workspace ONE
  • Understand how to obtain logs and their use (productivity apps, auxiliary components)
  • Explain and issue device commands
  • Create and implement profiles, authentication policies, and role-based access controls
  • Create and explain environment group structures
  • Explain and analyze reporting and auditing
  • Implement unified endpoint management with Workspace ONE
  • Identify console administration issues
  • Manage email configurations
  • Identify and describe major components of the Workspace ONE solution
  • Navigate the VMware Workspace ONE® UEM and the VMware Workspace ONE® Access™ consoles
  • Identify and describe the enterprise integration and productivity components
  • Integrate with virtual desktop infrastructure (VMware Horizon® virtual desktops and applications)
  • Identify End-user App Authentication issues
  • Enable the unified application catalog

Introduction to VMware Professional Workspace ONE Exam 2v0-61.20

Certified VMware Professional Workspace ONE Exam 2v0-61.20 candidates deliver:

  • Workspace Experience:

Engaging Employee Experiences From Onboarding to Offboarding Enables enterprises to maximize employee engagement and productivity by empowering employees with a personalized experience and Day One access to any app on any device.

  • Unified Endpoint Management:

Consolidate management silos across mobile devices, desktops (including Windows 10 and macOS), rugged devices and “things”. Reduce costs and improve security with real-time, over-the-air modern management across all use cases (including BYO).

  • Intelligence Across the Digital Workspace:

Aggregate and correlate data across your entire digital workspace to drive insights, analytics and powerful automation of common IT tasks that improve user experience, strengthen security and reduce IT cost.

  • Virtual Desktops and Apps:

Radically transform traditional VDI and published apps with integrated VMware Horizon and VMware Horizon Cloud, which provides unprecedented simplicity, flexibility, speed and scale - all at a lower cost. A common control plane across the “multi-cloud” enables an architecture and cost model to meet your requirements.

  • Secure and Simple Application Access:

Boost productivity and delight employees with secure, password-free single sign-on (SSO) to SaaS, mobile, Windows, virtual and web apps on any phone, tablet or laptop - all through a single app catalog.

  • Simplify Zero Trust Security

Combine intrinsic security across device, users, and apps to simplify the enablement of Zero Trust access control. Industry-leading modern management of all devices and access management across all applications makes zero trust access models a reality.

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