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ISQI CTFL-UT Exam Syllabus Topics:

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:

1. A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?

A) That depends on the context of use as users may have different expectations
B) That depends on the accessibility of the website
C) The usability of the website is bad - five minutes is way too long
D) The usability of the website is good - five minutes is a fair amount of time

2. Which of the following statements about usability test plans is true?

A) It contains the results of the test sessions
B) It should contain the briefing instructions
C) It should be very elaborate and at least 10 pages
D) It contains a schedule

3. How can the approach for conducting user surveys be summarized best?

A) Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
B) Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
C) Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
D) Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate

4. What is the System Usability Scale (SUS)?

A) A requirement on the usability of a component of system
B) A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
C) A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
D) Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.

Solutions: