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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which supported hardware is needed to protect an analog extension port that is in a different building than the control unit?

A) IP Office Barrier Box
B) ITWLinx towerMAX SCL/8
C) ITWLinx towerMAX DS/2
D) Analog surge protector

2. What does "IMAP support" mean in the IP Office UMS service?

A) I can see/listen to voicemail messages by Web browser.
B) I can receive voicemail messages only using MS Outlook.
C) I can receive voicemail messages to my Outlook, Outlook Express and/or Lotus Notes programs running on my PC.
D) A message against new voicemail is sent to my email account. I can listen to it by dialing my phone number.
E) All messages are forwarded to my email account and deleted on my phone.

3. Which two hunt groups support Forward Hunt Group Calls? (Choose two.)

A) Longest Waiting
B) Rotary
C) Sequential
D) Collective
E) Collective Call Waiting

4. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS phone. What will resolve the problem?

A) The 5420 DS is corrupted and must be replaced.
B) The CCR lost connection to IP Office; just wait until the LED on the CCR status turns green again and the phone will start to work.
C) The 5420 DS is no longer supported.
D) Start the IP Office Manager application.
E) If IP Office does not restart correctly; power-off and power-on IP Office and the problem will be corrected.

5. A customer is requesting space required for an IP500 and expansion modules. IT says that they have 12U space (2U = 73mm / 2.9") available in their rack. 35 DS phones and 30 analog phones are required. The customer also has one analog trunk. In case of power failure, one analog phone has to ring. The VMPRO server takes 4U space on the rack. What is the minimum space required for the IP Office?

A) 8U
B) 2U
C) 12U
D) 6U

Solutions: