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Updated: Aug 18, 2026

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WGU Organizational-Behavior Exam Overview:

Certification Vendor:WGU (Western Governors University)
Exam Name:Organizational Behavior
Exam Number:GTO1 (Task), C715 (Course)
Real Exam Qty:Performance Assessment (PA) + Objective Assessment (OA)
Exam Price:Included in term tuition (approximately $3,800-$4,000 per 6-month term)
Available Languages:English
Related Certifications:BS Business Administration
BS Management
MBA
BS Human Resource Management
Passing Score:Competent / Proficient (Pass/Fail Competency Model)
Certificate Validity Period:N/A - Degree program, not a professional certification
Exam Format:Performance Assessment (written paper), Objective Assessment (multiple-choice)
Exam Duration:Competency-based (self-paced, typically 4-12 weeks per course)
Sample Questions:WGU Organizational-Behavior Sample Questions
Exam Way:Online proctored (Objective Assessment) + Performance Assessment submission (written)
Pre Condition:None (open enrollment for most business programs); may require foundational business courses in some programs
Official Syllabus URL:https://cm.wgu.edu/t5/Knowledge-Bas

WGU Organizational-Behavior Exam Syllabus Topics:

SectionObjectives
Topic 1: Organizational Structure and Culture- Organizational communication
- Organizational culture dimensions
- Organizational structure types
- Organizational change and development
- Organizational design principles
Topic 2: Group Behavior and Dynamics- Group structure and roles
- Group development stages
- Power and political behavior
- Team building and teamwork
- Conflict and negotiation
Topic 3: Individual Behavior and Personality- Attitudes and job satisfaction
- Motivation theories (Maslow, Herzberg, Vroom)
- Personality traits and theories
- Perception and attribution
- Individual decision-making
Topic 4: Leadership Theories- Behavioral approaches
- Trait approaches to leadership
- Contingency theories
- Contemporary leadership perspectives
- Transformational vs transactional leadership

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. What defines acceptable standards of behavior that are shared by group members?

A) Group norms
B) Group roles
C) Group status
D) Group conformity


2. Which team type takes on many responsibilities of their former supervisors?

A) Self-managed work team
B) Problem-solving team
C) Virtual team
D) Cross-functional team


3. Employee A noticed that Employee B was late for work, and A's perception of why B was late will determine what action A takes in this situation. Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?

A) Distinctiveness, consensus, and consistency
B) Problem, criteria, and alternatives
C) Creativity, relationships, and expertise
D) Situation, attributes, and alternatives


4. What is a positive effect of a cohesive group?

A) Improving group productivity
B) Reducing group norm effect
C) Bringing heterogeneity to the process
D) Promoting value flexibility


5. Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?

A) Have the group avoid competition with other groups
B) Give group rewards rather than individual rewards
C) Give individual rewards rather than group rewards
D) Establish more rigid role definition for group members


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A
Question # 3
Answer: A
Question # 4
Answer: A
Question # 5
Answer: B

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