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Updated: Aug 10, 2026
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Preparation Process
ITIL ITILSC-SOA requires thorough preparation, so the applicants need to be pretty serious about it. They may consider using the official training course designed to help the students understand five ITIL lifecycle stages. These include service strategy, service transition, service operation, service design, as well as continual service improvement. Moreover, the course proposes guidance on the best way to develop service offerings for the support of users and business needs. The specialists can find the details of this training option on the certification webpage.
Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements
EXIN ITILSC-SOA日本語 Exam Overview:
| Certification Vendor: | EXIN |
| Exam Name: | ITIL Service Capability: Service Offerings and Agreements |
| Exam Number: | ITILSC-SOA |
| Passing Score: | 28/40 (70%) |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Exam Format: | Complex Multiple Choice, Scenario-Based, Gradient Scoring, Closed Book |
| Related Certifications: | ITIL Foundation Certificate in IT Service Management ITIL Expert in IT Service Management |
| Certificate Validity Period: | No formal expiration (ITIL v3 certification) |
| Real Exam Qty: | 8 |
| Sample Questions: | EXIN ITILSC-SOA日本語 Sample Questions |
| Exam Way: | Online proctored or authorized test center. |
| Pre Condition: | ITIL Foundation Certificate in IT Service Management and completion of accredited SOA training (minimum contact hours required by the examination institute). |
| Official Syllabus URL: | https://www.exin.com/itil-certification/ |
EXIN ITILSC-SOA日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Service Portfolio Management | - Service Portfolio
|
| Service Catalogue Management | - Catalogue Structure and Maintenance
|
| Business Relationship Management | - Customer and Business Relationships
|
| Demand Management | - Demand Analysis
|
| Introduction to Service Offerings and Agreements | - Service Management as a Practice
|
| Financial Management for IT Services | - Financial Processes
|
| Service Level Management | - Service Agreements
|
| Organizing, Technology and Implementation | - Roles and Responsibilities
|
| Supplier Management | - Supplier Lifecycle
|
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