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Updated: Sep 14, 2026
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Peoplecert ITIL-4-HVIT Exam Overview:
| Certification Vendor: | PeopleCert / AXELOS |
|---|---|
| Exam Name: | ITIL 4 Specialist: High-Velocity IT (HVIT) Exam |
| Exam Number: | ITIL-4-HVIT |
| Exam Format: | Closed book, Online proctored, Multiple choice |
| Exam Price: | USD 495 (base price, excluding taxes; bundles vary) |
| Real Exam Qty: | 40 |
| Related Certifications: | ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Specialist: High Velocity IT ITIL 4 Foundation ITIL 4 Managing Professional ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Specialist: Direct, Plan and Improve |
| Available Languages: | Portuguese (Brazil), Spanish, French, Polish, English, Italian, Chinese, German, Japanese |
| Passing Score: | 70% (28 out of 40) |
| Exam Duration: | 90 (113 for non-native language speakers) |
| Certificate Validity Period: | 3 years |
| Recommended Training: | ITIL 4 Specialist: High-Velocity IT Official eLearning |
| Exam Registration: | PeopleCert Official Registration |
| Sample Questions: | Peoplecert ITIL-4-HVIT Sample Questions |
| Exam Way: | Online proctored via PeopleCert platform; available 24/7; closed-book |
| Pre Condition: | Valid ITIL 4 Foundation certification (or ITIL v3 Foundation equivalent); completion of accredited training or official eLearning is required before exam results are released |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-specialist-high-velocity-it-2814 |
Peoplecert ITIL-4-HVIT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Enabling Co-Created Value | 8% | - Relationship management, service design, service desk practices |
| Topic 2: Enabling Fast Development | 15% | - Agile, DevOps, and continuous integration/delivery practices - Automation, cloud-native practices, and rapid deployment |
| Topic 3: Enabling Resilient Operations | 10% | - Problem management, service continuity, infrastructure and platform management - Capacity and performance management, monitoring and event management |
| Topic 4: Guiding Principles and Foundational Concepts for Velocity | 20% | - Ethics, safety culture, lean culture, Toyota Kata - Service-dominant logic, design thinking, complexity thinking - Lean, agile, resilient, and continuous principles |
| Topic 5: Enabling Assured Conformance | 7% | - Information security management, risk management, compliance |
| Topic 6: Enabling Valuable Investments | 15% | - Prioritization and value assessment practices - Strategic alignment, portfolio management, business case development |
| Topic 7: High-Velocity IT Concepts and Digital Enterprise | 25% | - Core terms: High-velocity IT, digital organization, digital transformation, digital technology - Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle - Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance |
Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:
A service provider is performing a review that considers how well people use information that is presented on a particular screen.
Which high-velocity IT objective will this review support?
- A. Fast development
- B. Resilient operations
- C. Assured conformance
- D. Co-created value
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An organization is designing a new digital service and wants to base its decisions on a deep understanding of customer needs, rapidly producing and testing prototypes with real users.
Which approach is being applied?
- A. Continuous integration
- B. Design thinking
- C. Chaos engineering
- D. Value stream mapping
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What does a digital organization have to do to create or maintain a competitive advantage?
- A. Use digital products to automate interactions with consumers
- B. Provide multiple, integrated support channels for products and services
- C. Deliver innovative new products and services quickly and reliably
- D. Change how the IT function develops products and services
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Which statement about safety culture is CORRECT?
- A. It treats failures as learning and improvement opportunities
- B. It encourages collaboration and discourages conflicting opinions
- C. It eliminates flaws in a complex system
- D. It ensures that people are protected from danger
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Which TWO are characteristics of the service value system within a digital operating model?
1. There are dedicated value streams for each product
2. High performance value co-creation is a part of the culture
3. The service consumer owns the service provider resources
4. A narrow band of visibility is part of the service's design
- A. 1 and 4
- B. 1 and 2
- C. 3 and 4
- D. 2 and 3
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