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Updated: Jul 25, 2026
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Exam AZ-720: Troubleshooting Microsoft Azure Connectivity
Candidates for this exam should have experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits. They must be able to use available tools to diagnose issues related to business continuity, hybrid environments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), access control, networking, and virtual machines connectivity.
Passing score: 700. Learn more about exam scores.
Part of the requirements for: Microsoft Certified: Azure Support Engineer for Connectivity Specialty
Microsoft AZ-720 Exam Syllabus Topics:
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Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/az-720
Schedule exam
Languages: English
Retirement date: none
This exam measures your ability to accomplish the following technical tasks: troubleshoot business continuity issues; troubleshoot hybrid and cloud connectivity issues; troubleshoot Platform as a Service issues; troubleshoot authentication and access control issues; troubleshoot networks; and troubleshoot VM connectivity issues.
Skills measured
- Troubleshoot Platform as a Service issues (5–10%)
- Troubleshoot authentication and access control issues (15–20%)
- Troubleshoot hybrid and cloud connectivity issues (20–25%)
- Troubleshoot networks (25–30%)
- Troubleshoot VM connectivity issues (5–10%)
- Troubleshoot business continuity issues (5–10%)
Microsoft AZ-720 Exam Overview:
| Certification Vendor: | Microsoft |
| Exam Name: | Troubleshooting Microsoft Azure Connectivity |
| Exam Number: | AZ-720 |
| Available Languages: | English, Japanese, Chinese (Simplified), Korean, German, French, Spanish, Portuguese (Brazil), Chinese (Traditional), Italian |
| Related Certifications: | AZ-104: Microsoft Azure Administrator AZ-700: Designing and Implementing Microsoft Azure Networking Solutions |
| Exam Duration: | 120 minutes |
| Passing Score: | 700/1000 |
| Certificate Validity Period: | 1 year |
| Exam Format: | Multiple-choice, Multiple-select, Drag-and-drop, Case studies, Scenario-based |
| Exam Price: | $165 USD |
| Real Exam Qty: | 40–60 |
| Recommended Training: | Official Study Guide Microsoft Learning Paths |
| Exam Registration: | Microsoft Exam Registration Pearson VUE Scheduling |
| Sample Questions: | Microsoft AZ-720 Sample Questions |
| Exam Way: | Proctored online or at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience: Azure networking, hybrid environments, AZ-104 or AZ-700 knowledge; exam retired July 31, 2023 |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/az-720/ |
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